Shipping policy
Shipping Policy
Processing time Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking as soon as your order ships.
Delivery times
- Ireland & United Kingdom: 7–14 business days
- Rest of the European Union: 7–20 business days
- United States: 10–25 business days
- Other countries: 15–30 business days
Delivery times are estimates and may vary depending on your location and customs clearance. They are not guaranteed timeframes.
Shipping costs We offer free shipping on all orders — no minimum spend. Tracking is included on every order.
Tracking All orders include tracking. You'll receive your tracking number by email once your order has shipped.
Customs & import duties For orders outside the EU, customs duties or import taxes may apply. These charges are the buyer's responsibility and are not included in our product prices or shipping.
Lost or delayed orders If your order hasn't arrived within the estimated timeframe, please contact us at hello@sproutandplay.store and we'll investigate immediately.